Consumerization of IT–How to address this
Bring Your Own Device or Consumerization of IT are fairly hot themes in a lot of customer organizations. When I talk to customers, there are typically different reactions, once we bring this up. Some tell us, that it is not part of their strategy; some tell us that they plan to do it but that they have a hard time figuring out, how to secure such an environment; very, very ...
10 Years of Trustworthy Computing at Microsoft
Before joining Microsoft a little bit more than 10 years ago, I ran a team at PricewarehoureCoopers on e-Business Risk Management – classical security consulting in the Internet bubble time. When I announced that I will leave PwC and join Microsoft, I got interesting reactions (and remember, this was 2001). Mainly they were along two lines: Oh, you are joining a desktop company? ...
10 Reasons to migrate off Windows XP
I would like you to sit back, close your eyes and think about the year 2001. Think about how you used technology back then, how you used the Internet. Now, let’s take it a little bit further back in history and think of the year 2000. Just after we realized that the Year-2000-Problem was handled very well by the industry. How you used technology, how you used the Internet, the ...
Office 365 Becomes First and Only Major Cloud Productivity Service to Comply With Leading EU and U.S. Standards for Data Protection and Security
A long title but this was the title of the official press statement yesterday. Compliance is always a key question in the public cloud space. Therefore it is very important for us that we now achieved three things: Office 365 is compliant with EU Model Clauses, Data Processing Agreements and ISO 27001 among other standards. Office 365 is the first and only major ...
Risk of Outsourcing (and Security Outsourcing) By Roger Halbheer, on October 30th, 2008 I am often asked about the risks of outsourcing (we often talk about processes, legal risks (e.g. Data Protection), etc.) – the list is very long. Today I read an article which touches a completely different issue: It is all about the security processes and the turnover within the outsourcing company.
The story is about identity theft and the way people at the phone act: [Company] is a revolving door. If you work there longer than a year, you’re considered to have seniority. The few of us who knew this account was being raped could do nothing to protect it. Some newbie wouldn’t know about the situation and would let the thief have his way with the account.
If you are thinking about outsourcing your call center, read this story: How Outsourced Call Centers Are Costing Millions In Identity Theft
Roger
Related posts:
- Security Risks of Virtualization
- Security Risks of VoIP
- Challenging the 10 Immutable Laws of Security
- User Account Control and What We Learned
- Service Oriented Architecture and the Security Implications
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